22ct Privacy Policy
We value your privacy and are committed to protecting the personal information of our users in India. This Privacy Policy describes how 22ct collects, uses, and safeguards your data.
Data We Collect
Upon registration and use of our platform, we collect the following types of information:
- Account Information: Name, date of birth, email, phone number, and identification required for KYC verification.
- Device & Browser Data: IP address, browser type, device type, and operating system used to access 22ct.
- Payment & Transaction Data: Details related to local payment methods such as UPI, Paytm, and bank transfers denominated in INR.
- Cookies & Tracking Technologies: Data used to improve user experience and to analyse usage patterns within legal boundaries.
- Usage Data: Information about your interactions within the platform to optimize the service and personalize offerings.
How We Use Your Data
Your personal data is used primarily to provide, maintain, and improve our services for you. This includes account management, KYC compliance, transaction processing, and customer support assistance.
We use aggregated data to analyze player trends and enhance platform features, always ensuring individual privacy is protected.
We may use your information to send important notifications related to your account and services.
Cookies and Tracking Technologies
22ct employs cookies and similar tracking tools to enhance your browsing experience, remember preferences, and analyze traffic. These technologies do not collect personally identifiable information unless explicitly provided.
You may configure your browser to block or alert on cookies, but this may affect some platform functionalities.
Data Storage and Security
We implement robust security measures including encryption, secure servers, and access controls to protect your data against unauthorized access or breaches.
Your information is stored strictly in compliance with applicable Indian data protection laws and industry best practices.
Only authorized personnel have access to sensitive data, and all transfers are encrypted.
Sharing Your Data
22ct does not sell or rent your personal data. We may share information with trusted third-party service providers who assist in operating the platform, such as payment processors and security auditors, under strict confidentiality agreements.
We may disclose information if required by law or to protect our rights, but always with minimum necessary disclosure.
Your Rights and Controls
You have the right to access, correct, or request deletion of your personal information held by 22ct. Data portability and restriction rights also apply under Indian regulations.
You may contact our support team at any time to exercise these rights or to update your information.
We provide options to control marketing preferences and privacy settings within your account dashboard.
Changes to This Privacy Policy
22ct may update this Privacy Policy periodically to comply with legal requirements and improve transparency. We encourage you to review it regularly for changes.
Significant changes will be communicated through our platform or via email notifications where applicable.
Contacting Support
If you have questions about this Privacy Policy or your data, please reach out to our customer support team available 24/7. We are committed to addressing your concerns promptly and respectfully.
Contact: [email protected]
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